Quality Standards

“At Harrowden Turf we’re proud of our products and want all of our customers to be delighted by every aspect of everything they buy from us.”

The UK gardening and landscaping market is highly competitive and constantly changing. By listening to customers, keeping up to date with industry trends and continually reviewing our practises and procedures, Harrowden Turf Ltd strive to meet, nay exceed, the expectations of UK consumers in terms of product and service quality. Every detail is important to us; From the way our websites are packed with information and easy to navigate, to the pleasant way our staff answer the phone and of course, the presentation and the timely delivery of our products. We are members of the Turfgrass Growers Association (TGA) and work to their quality standards for the production of turf.

Our quality promise to you as a customer

  • Offer you competitive trade prices that matches the quality.
  • Have consistent quality that allows you to get the job done efficiently.
  • On your request, supply you with a TGA Quality Standard consignment certificate for turf.
  • Contact you or your site contact to give you an indication of when to expect your delivery.
  • Deliver fresh goods in line with our promised standard and premium delivery service.
  • Supply products that environmental benefits in water saving, wildlife, energy and efficiency.
  • Give you fantastic end results that will encourage your business to grow.

Our quality promise to you as a supplier

  • To communicate our needs clearly, concisely and to confirm any orders in writing
  • To inspect deliveries thoroughly and report any discrepancies immediately
  • To send remittances in a timely and efficient manner

For more information

Please contact us for more information about quality standards.